Digital Accessibility Statement

Last Updated: June 2026

1. Our Commitment to Accessibility

At Prime Rx Outlet, we believe that everyone deserves barrier-free access to vital healthcare services. We are dedicated to ensuring that our digital platform—including our medical intake forms, patient portals, and educational resources—is accessible to all individuals, regardless of ability or technology.

We are actively working to increase the usability of our website and adhere to many of the available standards and guidelines for digital inclusion.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Prime Rx Outlet is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content may not fully conform to the accessibility standard yet, though we are undergoing continuous auditing and remediation to bridge any existing gaps.

3. Accessibility Measures

We have integrated several features into our website architecture to ensure a more accessible experience:

• Keyboard Navigation: Core areas of the site can be navigated using a keyboard, allowing users who cannot use a mouse to access our telehealth services.
• Alternative Text: Informative images, including clinical diagrams and trust badges, feature descriptive `alt` attributes for screen readers.
• Color Contrast: We utilize strict primary and secondary color palettes (such as high-contrast dark text on light backgrounds) to ensure readability for visually impaired users.
• Structural Markup: We use semantic HTML tags (H1, H2, H3) logically to establish clear content hierarchy for assistive technologies.
• Scalable Text: Our design utilizes relative sizing, allowing users to zoom in or adjust text scaling in their browser up to 200% without breaking the layout.

4. Technical Specifications

Accessibility of Prime Rx Outlet relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

5. Third-Party Content Disclaimer

While we strive to ensure our proprietary code and designs are fully accessible, our platform occasionally utilizes third-party plugins, payment gateways, and embedded features over which we have no direct control. We continuously monitor these integrations and advocate for accessible solutions from our third-party vendors.

💬 Feedback & Accessibility Support

We welcome your feedback on the accessibility of Prime Rx Outlet. If you encounter accessibility barriers, require assistance completing a medical intake, or need documents in an alternative format, please contact our support team immediately.

Alternatively, you can submit an accessibility report directly to our development team via the form below. We try to respond to feedback within 2 business days.

Submit Accessibility Feedback